Frequently asked questions

All treatments are performed by a fully qualified registered nurse and independent prescriber with over a decade of clinical experience and advanced aesthetics training.

Yes. Every new client begins with a complimentary, no-obligation consultation so we can assess your suitability and discuss your goals honestly before anything is booked.

Safety is at the heart of everything we do. We use medical-grade, regulated products, carry out full medical screening, and follow rigorous clinical protocols on every visit.

That’s exactly what your consultation is for. We assess your skin and goals and recommend the most suitable options — sometimes that’s a single treatment, sometimes a combined plan.

It varies by treatment — fillers are immediate, anti-wrinkle injections take a few days, and skin treatments like skinboosters, polynucleotides and microneedling build gradually over weeks.

Most treatments are very well tolerated. We use fine needles and apply numbing cream where appropriate, and many of our injectables contain built-in anaesthetic for added comfort.

Pricing depends on the treatment and what your plan involves. Indicative ‘from’ prices are shown on each treatment page, and we’ll always confirm full pricing transparently at your consultation.

For injectable treatments we recommend avoiding alcohol and blood-thinning supplements for 24–48 hours where possible. We’ll send any specific guidance when you book.

Most treatments have little to no downtime. Some may cause temporary redness, swelling or minor bruising — we’ll always explain exactly what to expect beforehand.

You’ll receive detailed aftercare advice tailored to your treatment, and we’re always available afterwards if you have any questions or need a review.

We kindly ask for reasonable notice if you need to rearrange, so we can offer your slot to someone else. Full details are confirmed at the time of booking.